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New “My PDN pension” environment Published: 30-06-2020 The new website and “My PDN pension” environment are live.

You may experience some inconvenience from the work involved in transitioning from the old environment to the new environment. We would like to apologize for this in advance – we are doing everything we can to make the transition as smooth as possible.

If you live abroad and do not have a DigiD
Your username will be your Citizen Service Number (Burgerservicenummer, BSN). As soon as we have switched to the new “My PDN pension” environment, we will send you a new password by mail that you can use to log in. Please note that the old login details will no longer work.

Why are we upgrading?
The technical lifespan of the current environment has reached its end. We have already been working on a new environment in the background for several months now. Visually, the new environment has been aligned with our website and specific information has been added for each target group. This new environment makes it much easier for you as a member to edit data such as your e-mail address and your bank details. The pension planner is clearer and easier to fill out, and the inbox for your documents has also been given a better look and feel. These are just a few of the modifications that had been on our wish list for some time.

What do our members think?
PDN's communication panel has been finding out users’ first impressions. “Looks good and easy to navigate,” “innovative,” “well-organized,” and “contemporary” are just a few of the positive comments we have received. The panel also had a number of ideas for tweaks, such as a chat function. We are looking into which modifications and additional features we can implement in version 2 of the portal, later this year, so that we can will continue to develop and improve the portal for members. Please let us know if you have any suggestions for improvement.